Collection of Information
Any information we collect on our website generally falls into the Personally Identifiable Information category. Personally Identifiable Information refers to information that lets us know specifically who you are. In general, you can visit our website without telling us who you are or revealing any Personally Identifiable Information.
We will only collect your personal information that is reasonably necessary for us to carry on business. We will identify ourselves and the purpose for collecting personal information at the time of collecting this information.
When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our website. You may request your purchase be shipped by common carrier, in which case, certain information will be shared with the respective carrier for delivery purposes.
Individuals must request to join our mailing list, generally by registration through our website, alternately by phone, mail or email request or personally at our cellar door, for their information to be collected and stored. Primarily collection of data by The Vintry Pty Ltd, will be for the purpose of keeping subscribers informed about the development of our business, for supplying customers with products ordered, and for improving the way we do business.
The only personal information we collect is what you tell us about yourself through the following means:
- Guest Book at The Vintry
- Mailing List Customer
- ‘Contact Us’ from website
- Sales – Direct purchase by phone, fax, email or website
As responsible corporate citizens we appreciate the importance of confidentiality. Please contact us if you no longer wish to receive information from us.
Use and Disclosure of Information
- Provide you with the service you have requested
- Protect the rights and/or property of The Vintry
- Prevent a serious threat to the health and safety of a person
The Vintry Pty Ltd will only use personal information to fulfill the purposes for which the infomation was collected. Addresses and contact information may be disclosed to third parites (such as external mail house or courier) for the purpose of fulfilling orders. You should notify us immediately if there is any unauthorised use of your personal information. If you want to know exactly what personal information we are holding about you, please contact us.
You can obtain further information about privacy in Australia and the protection of your personal information on the following website www.privacy.gov.au.
Data Quality and Security
Information will be stored in a manner which protects and maintains the security of the data, including maintaining secure access, control of use, access and maintenance. We will make reasonable attempts to ensure personal information supplied is correct and up to date.
Access and Correction
When The Vintry Pty Ltd holds information about an individual, on request by that individual we will allow then reasonable access to their personal information, without compromising the security of other individual personal information. Should an individual request their personal information be destroyed and cease to be collected, The Vintry Pty Ltd will comply with this request.
The Vintry Pty Ltd, does not require the collection of an individual’s personal information to access our website or visit our business, unless such information is required to respond to a query, employment application or provide product. We analyse website logs to improve the value of the website, these logs are not personally identifiable and we make no attempt to link them with individuals who actually browse the site.
Links to Other Websites
Changes to this Policy
By using our website, you acknowledge acceptance of this Privacy Statement in effect at the time of use.
Complaints and Contact Us
If you are concerned that your personal information has been mishandled, or if you wish to obtain additional information about the way we handle privacy issues, you can contact us at:
THE VINTRY PTY LIMITED
780 De Beyers Road
POKOLBIN NSW 2320
Phone 02 4998 6825
You can obtain further information about privacy in Australia and the protection of your personal information on the following website www.privacy.gov.au
This Privacy Statement was last revised on 11 December, 2013
Liquor Licence No. LIQP770016493
Liquor Act 2007 – It is against the law to sell or supply to, or obtain alcohol on behalf of a person under the age of 18 years.